Our Cleaning Service
Over 20 years' experience
in providing excellent service
The agency was started more than 17 years ago and has since performed various types of domestic services for private houses, offices, colleges, shops and building sites.
Professionalism and efficiency
guaranteeing our clients' satisfaction
All cleaners are thoroughly vetted in order to deliver high quality of service and value for money for each individual client. Our service promise includes replacing your cleaner promptly should they prove unsuitable.
Wide-ranging, quality services
to cater for all your needs
All our cleaners have excellent references and are fully trained in all aspects of commercial cleaning, house cleaning, ironing & housekeeping. We pride ourselves on our reputation for reliability and the highest quality.
WE ARE BASED IN THE ROYAL BOROUGH OF GREENWICH AND OPERATE MAINLY IN:
Greenwich, Blackheath, Dulwich, Bromley, Beckenham, Catford, Lewisham, Forest Hill, Ladywell, New Cross, Deptford, Brockley, Plumstead, Woolwich, Charlton, Grove Park, Hither Green, Lee, Eltham, Welling, Falconwood, Bromley, Orpington and the rest of South East London, Dartford, Sevenoaks, South West London, East London, and Central London.
At Friends we know that different customers have different needs.
And new customers usually have questions about our service. We hope we’ve answered most of them here.
However, please call us now on 020 8850 0712 or 07876 084047 if you have any further queries about our cleaning services.
In what areas do you operate?
We operate in Greenwich, Blackheath, Dulwich, Bromley, Beckenham, Catford, Lewisham, Forest Hill, Ladywell, New Cross, Deptford, Brockley, Plumstead, Woolwich, Charlton, Grove Park, Hither Green, Lee, Eltham, Welling, Falconwood, Bromley, Orpington and the rest of South East London, Dartford, Sevenoaks, South West London, East London, and Central London.
If you are in any doubt as to whether we cover where you live, just ring on 020 8850 0712 or 07876 084047.
What service do you provide?
We provide a general regular cleaning service for homes, offices, and other commercial properties, as well as one-off cleans, after party cleans, after builder cleans.
Is there a minimum number of hours per visit?
Yes, the minimum is two hours (most companies stipulate three).
Are you insured?
Yes, we are fully insured through “Ageas Insurance Limited” insurance.
Can I chat about what needs doing before work starts, just so everything is clear?
We consult with all our customers, and give a non-binding quote. And if for any reason things do not go as you would imagine with your cleaner, just call and we shall sort it out.
What if I decide that my cleaner is not suitable?
Although we guarantee a notional one month trial period for everyone, in reality, we will change your cleaner as soon as you are not happy.
Can the cleaner come when I am at work?
Yes, this can be easily arranged.
Will I have the same cleaner every time?
Yes, providing you are happy with her.
Can you provide references and testimonials from other customers?
Of course. All our cleaners have excellent references. We screen our staff carefully and conscientiously. After all, they are coming into your home.
Can I specify the time and day the cleaner comes?
Almost always. We will make every effort to accommodate your schedule.
What happens if something gets damaged or broken?
While our cleaners are always as careful as possible, accidents do occasionally happen. But do not worry – we are fully insured for such unfortunate occurrences. For the sake of everyone’s peace of mind, though, please note that our cleaners will not undertake specialised cleaning of delicate, valuable or antique items.
Who supplies the cleaning materials?
For domestic cleaning, you supply the cleaning materials. For our commercial customers (for example, offices) we supply them.